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Conversion vs Marketo

The modern alternative to Marketo

Marketo pioneered marketing automation, but your data stack and GTM motions have evolved. Conversion gives enterprise teams the data flexibility, AI workflows, and warehouse connectivity that Marketo wasn't built for.

Feature comparison

Marketo vs Conversion at a glance

Feature Marketo Conversion
Data Model Flat lead database with limited, hard-to-manage custom objects Flexible custom objects with full relationship support, triggers, and segmentation
AI Capabilities Bolted-on features such as predictive scoring via Adobe Sensei AI agents for campaign creation, lead routing, personalization, and platform auditing
Support File tickets that take days to resolve Direct Slack/Teams channel with dedicated deployment strategist and immediate responses
Custom Object Support Read-only in smart lists, limited triggers, rigid relationships First-class objects with workflow triggers, Liquid access, and nested conditional logic
Warehouse Integration Requires reverse ETL middleware (Hightouch, Census, etc.) Native connections to Snowflake, BigQuery, Databricks, and more
Email Builder Dated editor with limited dynamic content and template flexibility Modern drag-and-drop with live CRM/warehouse fields and Liquid templating
Salesforce Sync Mature bidirectional sync, lead-centric, limited Account support Bidirectional sync with Account writes, Contact-first creation, and granular field control
Conditional Logic Smart list filters with limited nesting Visual statement builder with deeply nested conditions across any object
Marketo review

Where Marketo excels and where it falls short

Marketo strengths

  • Battle-tested at enterprise scale with 15+ years of B2B marketing automation
  • Large ecosystem of certified consultants, agencies, and Marketo-trained talent
  • Extensive Smart Campaign trigger library for behavioral automation
  • Part of Adobe Experience Cloud, valuable for teams already invested in Adobe
  • Mature program and folder organizational structure for large instances

Marketo limitations

  • Support is ticket-based and slow. Resolutions often take days, with no direct channel to a dedicated contact
  • No native warehouse integration. Activating product, usage, or billing data requires middleware and engineering effort
  • Custom objects are second-class citizens: limited triggers, read-only in smart lists, difficult to scale
  • Email, form, and landing page editors are widely considered outdated, even after recent 'updates'
  • Rigid lead-centric data model struggles to represent complex B2B account hierarchies
  • AI capabilities limited to bolted-on Adobe Sensei scoring. No AI-assisted campaign creation, routing, or content generation
  • Slow to innovate since the Adobe acquisition. Major platform improvements are rare and incremental

Working around the pain

If you’re evaluating alternatives to Marketo, you probably aren’t starting from scratch. You’ve likely spent years building programs, scoring models, and nurture tracks. You know the platform inside and out.

You also know where it breaks down. The custom object that can’t trigger a workflow. The warehouse data you can’t access without filing an engineering ticket and stitching together middleware. The email builder that somehow got worse with its “update.” The processing queue that backs up when you launch a high-volume campaign.

None of these are dealbreakers on their own. But stacked together, they’re costing your team hours every week in workarounds and manual effort. And they’re keeping you from doing the work that actually moves pipeline.

Everything you rely on in Marketo, without the baggage

Most alternatives to Marketo ask you to give something up. A weaker Salesforce integration. No campaign structure. A workflow builder that can’t match Smart Campaign depth. That’s not the trade-off here.

Conversion was built by people who understand what makes Marketo work for enterprise B2B teams, and what holds it back. Campaigns in Conversion function like Marketo programs: member statuses, Salesforce Campaign syncing, and hierarchical folder organization all carry over. Workflows are the modern equivalent of Smart Campaigns, with the same trigger-and-filter logic in a visual builder that’s faster to configure and easier to debug.

Where Marketo forces you into rigid patterns, Conversion gives you building blocks. Nurture sequences are a good example: instead of Marketo’s engagement programs with limited flexibility, you build nurtures with the same workflow primitives you use for everything else. Branching, delays, conditional exits, AI-powered path selection. Same outcome, far more control.

Scoring, lead routing, email sends, A/B testing, forms, landing pages, reporting tied to pipeline: it’s all here. The goal isn’t to make you relearn marketing automation. It’s to give you the platform Marketo should have become.

The data model gap

Most frustration with Marketo traces back to its data model. Marketo was built around a flat lead database at a time when B2B go-to-market was simpler. Custom objects exist, but they’re second-class: read-only in smart lists, limited in the triggers they support, and difficult to manage at scale. Representing account hierarchies, multi-product relationships, or product usage data means building workarounds on top of workarounds.

Conversion starts with a flexible data model. Custom objects are first-class: you can trigger workflows from changes on any object, access any field in Liquid templating and conditional logic, and build segments across objects with a visual statement builder that supports deeply nested conditions. No workarounds, no limitations on what data you can act on.

For teams running contact-first models or complex account structures, the difference is immediate. Conversion natively supports Account writes, Contact-first person creation, and smart account matching, areas where Marketo’s lead-centric model requires creative workarounds.

Your warehouse data, without the middleware

This is increasingly the reason teams start looking. Product usage signals, billing data, expansion indicators, enrichment outputs: it all lives in Snowflake, BigQuery, or Databricks. Getting any of it into Marketo means buying and maintaining reverse ETL tools like Hightouch or Census, configuring pipelines, and relying on engineering to keep them running.

That’s not a Marketo limitation you can patch. It’s an architectural gap. Marketo was built before the modern data stack existed, and it shows.

Conversion connects directly to your warehouse. Tables and views become usable objects in the platform. Use them in segments, personalization, workflow triggers. No middleware, no engineering tickets, no batch-sync delays. For teams with product-led growth motions or usage-based expansion plays, this is the unlock that Marketo fundamentally can’t provide.

AI that’s native, not bolted on

Every platform is adding AI. The question is whether it actually changes how your team works or just adds a chatbot to the sidebar.

Marketo offers predictive scoring through Adobe Sensei. It’s useful, but it’s where the AI story ends. Campaign creation, content personalization, lead routing, and ops workflows still require the same manual effort they always have.

Conversion’s AI is embedded across the platform. AI nodes in workflows can ingest your full customer context, CRM data, warehouse fields, behavioral signals, and output routing decisions, field updates, or next-best-action recommendations. An AI assistant with deep platform access can answer questions about your data, build segments, and take action across the platform. This isn’t a feature demo. It’s how your ops team reclaims hours every week.

Tool consolidation, not tool sprawl

If you’re running Marketo today and need to activate product data, you’re likely looking at adding a CDP or customer engagement platform on top. That means another vendor, another integration, another data silo to manage.

Conversion replaces that entire stack. It’s a B2B marketing automation platform with native warehouse connectivity, product event support, and lifecycle automation built in. Forms, landing pages, email, workflows, scoring, attribution: all in one platform, all operating on the same unified data model. Fewer tools, fewer integration points, less surface area for things to break.

A better Salesforce sync, where it matters

Marketo’s Salesforce sync is mature and reliable for core use cases. We’re not going to pretend otherwise.

Where Conversion’s sync pulls ahead is in the details that MOps teams care about: customizable field mappings with per-field sync rules, native support for writing to Account objects, the ability to create people directly as Contacts instead of Leads, and faster Campaign membership updates. The sync is built on modern Salesforce APIs with full audit logging, so you have complete visibility into every change.

For teams with complex Salesforce configurations, these aren’t nice-to-haves. They’re the difference between a sync that works and a sync that works the way your business needs it to.

Migration without disruption

Switching platforms after years of investment is a legitimate concern. We hear it in nearly every conversation, and we take it seriously.

Every Conversion migration is led by a dedicated deployment strategist: a real person who manages recurring calls with your team, migrates your campaigns, templates, scoring models, and integrations, and stays with you through launch and beyond. Average migration timeline is about four weeks, customized to your instance.

Your team keeps running in Marketo during the transition. There’s a parallel-run period before cutover, so nothing goes dark. The goal is zero disruption to active campaigns.

Built for what comes next

Conversion ships new capabilities fast. The platform is built on modern infrastructure without the technical debt that comes with 15 years of legacy architecture. That means the features your team needs next quarter are already being built, not stuck in a multi-year Adobe roadmap.

Dedicated support with deployment strategists who know your instance. A product team that ships weekly. And a platform designed for how B2B marketing actually works today: warehouse data, AI-powered workflows, flexible data models, and enterprise Salesforce integration without compromise.

FAQ

Frequently asked questions

Yes. Conversion is purpose-built for enterprise B2B marketing. It includes role-based access control, enterprise Salesforce sync with full audit logging, SOC 2 Type II compliance, and a data model flexible enough to handle complex account hierarchies, custom objects, and warehouse data. Teams running mature Marketo instances are our primary customers.

Conversion's Salesforce sync is built on modern Salesforce APIs with comparable sync cadence to Marketo. Where it differs: granular per-field sync rules, native Account writes, the ability to create people as Contacts instead of Leads, smart account matching, and faster Campaign membership updates. Full audit logging gives you visibility into every sync event.

Conversion's workflow engine supports the same trigger-based automation patterns as Smart Campaigns, plus triggers from warehouse data changes, product events, and custom object updates. The visual builder includes branching, delays, and AI-powered decision nodes that can route, score, and personalize using your full customer context.

Every migration is led by a dedicated deployment strategist who manages the process end to end. They work with your team to migrate campaigns, templates, scoring models, and integrations. Average timeline is about four weeks, though we customize based on instance complexity. Your team continues running in Marketo during the transition with a parallel-run period before cutover.

This is the most common concern we hear. The short answer: the teams that switch consistently tell us they wish they'd done it sooner. The operational time saved on workarounds, middleware management, and manual processes typically pays back the migration effort within the first quarter. And because we handle the migration for you, the disruption is far less than most teams expect.

Ready to move beyond Marketo?

See how Conversion replaces Marketo with a flexible data model, AI agents, and native warehouse connectivity. Talk to our team for a personalized walkthrough.