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Agents

Hand your MOps backlog to agents.

Agents start from a Slack thread, a Linear ticket, or a schedule and build the work in Conversion. Nothing goes live until you review it.

Used by MOps teams replacing Marketo, Pardot, and HubSpot.

How an agent works.

Pick a template, choose what starts it, and write down how your team works. Every run after that is on record.

Agents New agent
Active
Slack Agent Answers questions about Conversion and helps your team get work done from Slack.
Last active 12 minutes ago
Active
Weekly Recap Posts a Monday morning Slack thread recapping last week: email performance and complaint rates, form submissions by page, open campaigns, and the Salesforce sync and workflow errors that need attention, each with a suggested fix.
Last active 3 hours ago
Active
Top Accounts to Target Twice a week, ranks the accounts your SDRs should reach out to right now based on real marketing engagement, excluding anyone already in a deal or who has booked a demo, and posts the shortlist to Slack with a reason for each.
Last active a day ago
Start from scratch Browse templates

Start from a template

Use Weekly Recap or Top Accounts to Target, start from scratch, or describe the agent in chat. Agents made in chat start switched off.

Triggers

Configure events and schedules that trigger this agent.

Schedule Every Monday at 8 AM EDT
Linear Comment added
Webhook https://agentapi.conversion.ai/v1/agents/7f3c2a91-4b8e-4d1a-9c55-2e6b1f0d8a47/trigger
Add trigger

Choose what starts it

Agents start from a Slack mention, a Linear issue or comment, a daily or weekly schedule, or a webhook from any system that can call one.

Instructions

Provide instructions for this agent to reference when working on your behalf.

Paragraph
Enter some text... Build every invite on the Events theme and name emails Campaign · Asset · Month. Leave out current customers and anyone in an open opportunity. When you're done, comment on the ticket with a link to each draft.

Documents

Upload documents for this agent to reference in every session.

Upload a file or paste text

Teach it your playbook

Write instructions once and attach the documents it should follow. Every session also loads your workspace's description and instructions.

Overview Configuration Connections Tools
Linear MOPS-231 a few seconds ago
Scheduled run 4 hours ago
Linear MOPS-228 a day ago
Webhook run 2 days ago
Linear MOPS-214 3 days ago
Scheduled run 7 days ago

Review every run

Each run is a session with its trigger, every tool it used, and what it built. A Slack thread or Linear issue stays one session.

What teams hand to agents.

Start from the Weekly Recap or Top Accounts template, or write instructions for any job your team repeats every week.

Triggered by Schedule
Scheduled 9/21/2026, 8:00:00 AM

Scheduled run

Used 9 tools

Posted the Sep 14 to Sep 20 recap in #marketing-ops, with the details threaded underneath.

Last weekChange
Click rate4.2%+1.1pp
Form submissions312+18
Complaint rate0.52%+0.14pp
Contact sync errors38New

Decide what runs without asking.

Every tool an agent can use has its own setting: Automatic, Requires approval, or Disabled. Reads and new drafts run on their own by default, while deletes, imports, and Salesforce links wait for a person.

Search tools... All tools
Emails 11 tools
Forms 9 tools
Workflows 9 tools
Create workflow Creates a workflow.
Delete Workflow Allows the agent to delete workflow.
Duplicate workflow Creates a paused copy of an existing workflow.
Rename workflow Renames a workflow.
Get workflow Gets a workflow and its configuration.
Get workflow metrics Gets performance metrics and per-node error counts for a workflow or every workflow at once.

Rename the Q4 nurture workflow to Q4 nurture v2.

Using 1 tool...

Rename workflow to "Q4 nurture v2"?

Allow Always allow Run without asking again on every run of this agent. Deny

Renamed the workflow to Q4 nurture v2.

Work from Claude, ChatGPT, or Cursor.

The same tools run through the Conversion MCP server, and agents can use the other MCP servers your admins connect.

MCP server details
Claude
ChatGPT
Cursor
MCP Conversion

Sign in once with OAuth

Add mcp.conversion.ai/mcp to any MCP client and pick a workspace. Each connection works in that one workspace, as you, within your role.

MCP servers

Connect MCP servers and configure which external tools this agent can use.

Notion https://mcp.notion.com/mcp Authorized View
Figma https://mcp.figma.com/mcp Connect Authorized View
Lavender Data pricing https://mcp.lavenderdata.ai/pricing View

Give agents your other tools

Admins add MCP servers for the workspace, and each agent connects on its own. External tools ask for approval until you change them.

Conversion is going to allow me to focus on the thing that I love about marketing, but not at the expense of being able to run what feels like a team of ten ops people, but really just from one person using one tool.

Korey Beaver

Korey Beaver

Marketing Operations Manager, People Data Labs

129

Tools in a standard workspace, each set to run on its own, wait for approval, or stay off

5

Ways to start an agent: Slack, Linear, a schedule, a webhook, or a prompt

0

Emails sent, forms published, or workflows turned on without someone on your team

FAQ

Common questions

What marketing ops leaders ask before they let an agent into their workspace.

Whatever you allow. Every tool has a setting per agent: Automatic, Requires approval, or Disabled. By default, reads and new drafts run automatically, deletes, contact imports, and Salesforce links wait for approval, and edits to existing emails, forms, audiences, and campaigns come back as a before-and-after diff for review.

No. Agents build emails, forms, and workflows as drafts, and nothing is sent, published, or activated until someone on your team does it. An agent can post a link to each draft in Slack or on the Linear ticket.

The Slack agent responds to mentions, channel messages, reactions, and direct messages. Other agents start from a Linear issue or comment, a daily or weekly schedule, or a webhook from any system that can send an HTTP request, and you can start one with a prompt from its page. A Slack thread or Linear issue stays one session, so follow-ups land in the same conversation.

The session pauses and waits, with no timeout, and the Slack channel or person you pick gets a link to it. Someone allows or denies the action in Conversion, and the run picks up from there. Always allow switches that tool to Automatic for the agent.

Everything in your Conversion workspace: contacts, companies, opportunities, events, and assets, including the Salesforce and warehouse data synced into it. Every session also gets your business description and workspace instructions, plus the agent's own instructions and documents to reference.

Chat is for asking a question or building something once. Agents run the same tools on their own, started by Slack, Linear, a schedule, or a webhook, with instructions you write once. Plays work on your contacts and accounts, deciding what each person receives and when.

Yes. Add Conversion from ChatGPT's app directory, or connect Claude, Cursor, or any MCP client to mcp.conversion.ai/mcp and sign in with OAuth. Each connection works in one workspace as you, within your role. Confirmations happen in your client, so set it to ask before it makes changes.

No. Conversion doesn't use customer data to train or fine-tune AI models, ours or anyone else's, and chat and agent model calls run with zero data retention.

See an agent work your backlog.

Bring a request your team handles every week, and we'll build an agent for it on your data during the demo.