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Journeys & Automations

Workflows for every handoff, follow-up, and alert.

Start from a form fill, a page visit, a product event, or a Salesforce change, then branch on any field and see every step each contact takes.

Contact meets criteria
Opportunity stage is Evaluation
Summarize buying group
Update company.deal_brief
If/else branch
Conditional statement
If Tier is Enterprise
Slack message
Send message in #deal-desk
Send email
Send Technical deep dive invite
All others
Update audience
Add to Mid-funnel ads
Time delay 1,208
Wait 3 days

Used by MOps teams replacing Marketo, Pardot, and HubSpot.

How a workflow runs.

Pick the signal that starts it, branch on whatever you know about the contact, and act on every channel. Each run is recorded step by step.

Select a trigger
Search... opportunity

Criteria

Contact meets criteria

Activity

Form is submitted
Page is visited
Custom event occurred

Contacts

Contact is created
Field is changed
Contact is added to audience

Salesforce

Contact is added to opportunity
Contact is removed from opportunity
Contact opportunity role is changed
Lead is converted

Start from any signal

Trigger on a form, a page visit, an email, a field change, a Salesforce opportunity, a schedule, or your own events through the API.

Edit filter 18,220 matching contacts Loading contacts... 342 matching contacts
Where
Company Employees is greater than 1,000 and Opportunity Stage is Evaluation and Workspace Active seats is greater than 50
Add condition

Branch on any data

Split on contact, company, and opportunity fields, custom objects, and engagement, or describe the filter in plain English and let Conversion write it.

Form is submitted
Form Demo request
Search for an action...
Magic enrich
Send email
Slack message
Email alert
Create Salesforce task
Link to Salesforce campaign
Update audience
Assign owner
Create Salesforce task
Create task

Act on every channel

Send email, post to Slack, create Salesforce tasks, update audiences and campaigns, assign owners, or call any API from a step.

Search runs... All
Dana Whitfield 0:01 Finished just now
Marcus Chen Finished 4 minutes ago
Priya Raman Finished 12 minutes ago
Owen Brooks Finished 38 minutes ago
Lena Fischer Finished an hour ago
1,2841,285

Completed

0

Errored actions

34

In progress

4.2s

Avg. duration

Every run on record

Open any contact's run to replay their path on the canvas, with when they entered and left each step and what every step returned.

What teams run on workflows.

The programs that used to need a developer, a spreadsheet, and a Friday afternoon, each built on the canvas in one sitting.

Form is submitted
Form Demo request
Classify persona
Update contact.persona
Assign owner
Assign to Priya Raghunathan
Slack message
Send message in #inbound-demos

Put AI in any step.

Write a prompt and pick the field it fills. Conversion runs it for each contact the moment they reach the step, so a workflow can classify personas, read call notes, or draft an opening line on its own.

Classify persona Preview
Field to update Persona
Overwrite existing values
Prompt
Based on their title, team, and company size, classify this person's role in the buying group.
Enable web search
Output values
Economic buyerChampionEvaluatorEnd user
Name Title Persona
Dana Whitfield Director of Analytics Classifying… Champion
Marcus Chen VP, Revenue Operations Classifying… Economic buyer
Priya Raman Senior Data Engineer Classifying… Evaluator
Owen Brooks Analytics Engineer Classifying… End user
Lena Fischer Chief Data Officer Classifying… Economic buyer
Tom Becker Head of Marketing Ops Classifying… Champion
Sofia Grant Director of BI Classifying… Evaluator
Wei Zhang Data Analyst Classifying… End user

Every node in this flow earns its place against the clock. If a step can't keep up with our speed to lead, it doesn't make the cut. Conversion kept up.

Jasen Henderson

Jasen Henderson

CX Operations Lead, MyOutDesk

27

Triggers across CRM, web, email, campaigns, and your own events

~10s

For a change made in a workflow to reach Salesforce

Every

Run recorded step by step, with the path each contact took

FAQ

Common questions

What marketing ops teams ask before they move their automation over.

A contact meeting criteria you define, a form submission, a page visit, a custom event from your product or the API, email activity (sent, delivered, opened, clicked, bounced), subscription changes, a new contact, a field change, audience and campaign membership changes, Salesforce opportunity and lead conversion events, a schedule, or another workflow.

Anything in Conversion's data model: contact, company, and opportunity fields, custom objects and their relationships, audience and campaign membership, email and form engagement, page visits, and custom events. Warehouse data joins the same model through scheduled syncs, so every condition can use it.

Form fills, page visits, email activity, and API events start workflows as they arrive. Salesforce changes sync in every few minutes, and warehouse data arrives on the schedule you set for each sync. Changes a workflow makes reach Salesforce in about ten seconds.

It runs a prompt for each contact as they reach the step and writes the answer to a contact or company field. You can limit the answer to a set of output values, turn on web search, and choose whether it overwrites existing values. Preview it on real contacts before you turn the workflow on.

Yes. The Runs tab lists every contact who entered the workflow. Open a run to see their path highlighted on the canvas, when they entered and left each step, and the output or error from every step.

Yes. Daily, weekly, and monthly communication limits, subscription status, and topic preferences apply to every email a workflow sends. Emails set as operational, like event logistics, go out regardless.

Yes. Describe what you want in a chat or to an agent and it builds the workflow with its trigger, branches, and steps configured. New workflows are created inactive, so nothing runs until you review it and turn it on.

See your workflows run on Conversion.

Bring a workflow you run today, and we'll rebuild it on your own data during the demo.