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Conversion AvidXchange
Built for the AvidXchange marketing team

One platform for AvidXchange's MAP, routing and intake

Every list, every routing rule, and every campaign request passes through a middleware layer your team also has to maintain. Conversion is the agentic marketing automation platform that holds the data, the automation, and the agents in one place.

75%

reduction in MOps time spent on recurring work

10x

faster campaign-to-launch cycle time

4 weeks

average migration, running in parallel with Marketo

SOC 2

Type II certified, with approval-first AI agents

The challenge

Three tools deep before a campaign goes out

Marketo covers the sends. Getting the right records into it, routed to the right team, off a request that started in another system, takes everything else on the invoice.

Requests live outside the MAP

Campaign requests land in your work management tool, and none of it connects to Marketo. Every ticket gets rebuilt by hand as a program, a list, and a send.

List uploads that eat the day

A few hundred records move through middleware one at a time, so a routine upload becomes a wait and a bigger list becomes an afternoon. Contact-only lists take a different path and their own set of steps.

A routing layer held together by integrations

Records have to reach the right audience, the right CRM record, and the right rep, so the rules end up living in middleware instead of the platform. Every change means touching three systems and hoping the sync holds.

Conversion Agents

An agent per motion, not a rule per exception

Agents take the request from intake, build the audience, QA the send, and route the records to the right owner. Approval-first and permission-scoped, so your team reviews everything before it ships.

Intake that arrives as a drafted campaign

A request comes in and an agent hands back the campaign, the audience, and the QA. Your team reviews and approves instead of building from a blank program every time.

Routing that reads the whole record

Routing agents work off your full Salesforce context and send each record to the right team and the right campaign. Separate motions stay separate without a rules tree maintained in a separate tool.

When a ticket lands

MOps Intake

Before each send

Campaign QA

Every Friday at 4pm

Weekly Performance Digest

Every 30 minutes

Deliverability Watch

When you ask

Audience Builder

When a new lead arrives

Lead Routing

Daily at 2am

List Hygiene

Every Monday at 9am

Pipeline Reporter

Continuously

Sync Watchdog

When you ask

Account Brief Writer

When a ticket lands

MOps Intake

Before each send

Campaign QA

Every Friday at 4pm

Weekly Performance Digest

Every 30 minutes

Deliverability Watch

When you ask

Audience Builder

When a new lead arrives

Lead Routing

Daily at 2am

List Hygiene

Every Monday at 9am

Pipeline Reporter

Continuously

Sync Watchdog

When you ask

Account Brief Writer

Continuously

Lifecycle Stage Mover

When a lead qualifies

MQL to SDR Handoff

When you draft an email

Subject Line Optimizer

Before each send

Send Time Optimizer

After each webinar

Webinar Follow-Up

Every hour

Intent Signal Watcher

Daily

Churn Risk Notifier

Monthly

Re-engagement Wrangler

When you ask

Localization Agent

Weekly

Nurture Gap Finder

Continuously

Lifecycle Stage Mover

When a lead qualifies

MQL to SDR Handoff

When you draft an email

Subject Line Optimizer

Before each send

Send Time Optimizer

After each webinar

Webinar Follow-Up

Every hour

Intent Signal Watcher

Daily

Churn Risk Notifier

Monthly

Re-engagement Wrangler

When you ask

Localization Agent

Weekly

Nurture Gap Finder

Approval-first · Permission-scoped · Auditable · SOC 2 Type II

The data layer

Your Salesforce data as first-class objects

Accounts, opportunities, contacts, and custom objects come in as real objects with relationships and triggers instead of flattened fields, across every instance you sync. Connect Snowflake, BigQuery, Databricks, Redshift, or PostgreSQL natively when you want product and billing data in the same segments.

Salesforce

System of record

Lead.Status updated 2s ago
Account.Industry synced 5s ago
Opportunity.Amount changed 8s ago
Campaign.Members added 12s ago
Contact.Email verified 15s ago
Opportunity.Stage progressed 18s ago
Lead.Status updated 2s ago
Account.Industry synced 5s ago
Opportunity.Amount changed 8s ago
Campaign.Members added 12s ago
Contact.Email verified 15s ago
Opportunity.Stage progressed 18s ago
Conversion

Conversion

Execution layer

0 records synced today avg latency <2s

Bidirectional

Configurable conflict resolution

Campaign sync

Members, statuses, and lead assignment

Custom objects

Standard and custom Salesforce objects

Audit trail

Detailed change history on every sync

Connects natively to your stack

Salesforce Snowflake BigQuery Databricks Redshift PostgreSQL
MAP parity

Everything Marketo runs for you today, minus the middleware

Programs, smart lists, tokens, scoring, forms, landing pages, event promotion, and the bidirectional Salesforce sync your team depends on. The routing, matching, and intake work that lives in other tools comes with it.

Dynamic Email Studio

Drag-and-drop builder with live CRM and warehouse fields. Hyper-personalize every message with dynamic content blocks.

Query Engine & Segmentation

Trigger workflows from CRM changes, product events, and enrichment data. Build audiences with a powerful query builder.

Campaigns & Folders

Organize and manage campaigns at scale with folders, tagging, and team collaboration.

Real-Time Workflows

Visual workflow builder with branching, delays, and AI-powered actions that trigger in real time.

Forms & Pages

Build branded forms and landing pages that feed directly into your workflows. No need for separate tools.

CRM Sync & Auditing

Enterprise Salesforce sync with bidirectional updates, conflict resolution, and full audit logs.

Reporting

Campaign performance tied to pipeline and revenue by persona, segment, and lifecycle stage.

Liquid Templating

Advanced personalization with Liquid syntax for conditional content, loops, and dynamic blocks.

A/B Testing

Test subject lines, content, send times, and workflows to optimize every touchpoint.

RBAC Controls

Fine-grained role-based access control for teams. Enterprise-grade permissions.

The migration

A migration that fits how your company moves

Marketo stays live while Conversion runs in parallel, and SOC 2 Type II documentation is ready for security and legal before anyone touches your instance. Our team does the moving; yours gives an hour or two a week.

Forward-deployed engineers run it

FDEs migrate your workflows, lists, templates, and scoring models, then QA every component before anything goes live.

About 1-2 hours a week from your team

For roughly three weeks. That's the full time commitment while the migration runs in the background.

Parallel run, zero downtime

Nothing is cut over until every workflow has been verified against the Marketo original. No dark period, no lost sends.

A team that stays embedded

Deployment strategists work inside your marketing org through launch and beyond, with structured workshops in the first weeks and as many as your team wants after.

Used by MOps teams replacing Marketo, Pardot, and HubSpot.

See it running on AvidXchange's data

Book a working session with our team. We'll tailor the demo to your stack and show you exactly how the migration would run.

FAQ

Frequently asked questions

Every migration is led by a dedicated deployment strategist, with forward-deployed engineers moving your programs, smart lists, email templates, and scoring models. The average timeline is about four weeks, running in parallel with Marketo, and your team's commitment is roughly one to two hours a week for about three weeks. Conversion is SOC 2 Type II certified with role-based access control and full audit logging for the security review.

It is there when you want it. Conversion connects natively to Snowflake, BigQuery, Databricks, Redshift, and PostgreSQL, and tables and views become usable objects in segments, personalization, and workflow triggers. Until then, your Salesforce objects, custom objects, and relationships already work as first-class data in the platform.

Plenty of the work that costs your team the most. Agents run list hygiene, ticket intake and triage, pre-send campaign QA, lead routing, and sync monitoring, and they surface what is broken instead of quietly acting on it. Every agent is permission-scoped, approval-first, and fully auditable, so your team reviews anything before it ships.

No. The platform is built for marketing operations teams at enterprise companies, but common tasks like building emails, creating segments, and launching workflows are straightforward. Teams evaluating both consistently tell us Conversion is more capable without being harder to use.

Ready to see it on AvidXchange's data?

Book a working session and we'll show Conversion handling the list uploads and the routing your middleware runs today, agents turning intake into drafted campaigns, and the migration plan from Marketo.