Preview sent emails
You can preview the exact email a contact received. The preview shows the HTML that went out, with their personalized blocks and field values filled in. Open it from the email’s Recipients table, or from the email event on the contact’s Activity Timeline.
Only delivered emails can be previewed, links are disabled inside the preview, and anyone who can view the parent email can open it.
Track events for people you haven’t met yet
The event tracking API can create the contact when it doesn’t exist yet, for a single event or a whole batch. A missing or invalid email returns a clear error.
Message the Slack agent directly
You can DM the Conversion Slack app and it starts or continues a conversation without an @-mention. New Slack agents get Mention and Direct message triggers by default. Pausing an agent now also stops new replies in Slack threads, DMs, and Linear issues.
Workspaces that connected Slack before agents launched get a prompt to reconnect, so the app has the permissions it needs.
Improvements
- Agents Custom agents can rewrite their own standing instructions mid-session. Approval is required by default, and the previous text is shown so a change can be undone.
- Forms The public Forms API returns the label and value of each option on dropdown and multi-checkbox fields.
- Integrations Warehouse contact and event syncs have a Subscribe new contacts toggle. Existing contacts keep their status.
- Integrations The Fivetran connector can sync custom events, with a table selection and a start setting.
- Audiences The statement builder has a clearer empty state, a sectioned condition list, and drag and drop for adding conditions.
- Audiences Filtering contacts on a bare Opportunity condition explains that you want Opportunity Role or a Company scope, instead of returning nothing.
- Search Search on list pages, pickers, and AI list tools matches your whole query as one phrase instead of any single word.
- Admin Admins can submit an organization data deletion request from a new Data deletion page in Settings.
- Admin Email addresses longer than 256 characters are rejected up front across sign-in, forms, contacts, and senders.
Fixes
- Audiences A link between an ad audience and a Conversion audience no longer disappears after you navigate away. Links lost before the fix need to be set up again.
- Audiences Contains filters no longer treat percent and underscore characters as wildcards.
- Agents Webinar cards created in agent chat open the webinar instead of an error page.