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Call Transcripts integration

Gong + Conversion

Turn call insights and conversation signals into campaign triggers.

Gong
Into Conversion
Conversion

How Conversion works with Gong

Conversion connects to Gong so call insights and conversation signals can start campaigns. Gong captures and analyzes customer interactions, and Conversion turns what it finds into the next marketing step, from a follow-up built around what came up on the call to a pause on broad sends while the deal is live.

What you can do

Calls that start campaigns

A signal from a call can enroll the contact in the campaign that fits, whether that's a post-call follow-up, a competitive nurture, or a re-engagement track for a stalled deal.

Follow-up with deal context

Emails a call triggers can use Liquid to pull the opportunity's stage and amount and the contact's role on the deal, so the message matches where the deal stands.

Quiet periods during live deals

The same workflow can add the contact to a static audience your nurture criteria exclude, then remove them after a Time Delay, so people in active sales conversations sit out broad sends.

FAQ

Gong integration FAQ

Yes. Conversion connects to Gong so call insights and conversation signals can start campaigns. Gong captures and analyzes customer interactions, and Conversion turns what it finds into the next marketing step, from a follow-up built around what came up on the call to a pause on broad sends while the deal is live.

Yes. Trigger filters and If/Else branches can check anything on the contact's record before a campaign starts, such as whether they are already a customer, have an open opportunity, or recently clicked a marketing email.

Gong-triggered workflows run on the same contacts Conversion keeps in two-way sync with Salesforce. They can read opportunity stage and contact roles, create Salesforce tasks, and update members of campaigns linked to Salesforce.

See Conversion with Gong

Book a demo and we'll walk through the Gong integration on a stack that looks like yours.