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Conversion Benchling
Built for the Benchling marketing team

Run Benchling's lifecycle programs off real product usage

The signals that should start a lifecycle email live in your warehouse, and getting them into a campaign means new fields and workarounds every time. Conversion is the agentic marketing automation platform that reads product activity as it already exists, then puts agents on the drafting and segmentation one lifecycle marketer cannot cover alone.

75%

reduction in MOps time spent on recurring work

10x

faster campaign-to-launch cycle time

4 weeks

average migration, running in parallel with Marketo

SOC 2

Type II certified, with approval-first AI agents

The challenge

The lifecycle programs your MAP was never built for

The asks keep getting more responsive and more intelligent. Marketo answers each one with another field, another workaround, or another tool bolted on top.

Product data means new fields

There is no native warehouse integration, so triggering a send off product usage means flattening that data into contact fields first or wiring a trigger in from somewhere else. Every new signal adds a field nobody wants to own.

Segmentation that will not bend

A persona by product matrix does not fit a flat lead model. Custom objects are read-only in smart lists with limited triggers, so the segment you want gets approximated or dropped.

One lifecycle marketer, the whole GTM team

Programs queue behind the one person who can build them, so volume wins and personalization waits. The information exists, it just is not organized well enough to personalize from.

Conversion Agents

Make one lifecycle marketer operate like a team

Agents draft the copy, build the audiences, and QA the send before it goes out. Approval-first, so your team reviews everything, and every run leaves an auditable record.

Drafts waiting, not blank briefs

A request lands with a drafted campaign attached: copy, audience, and workflow ready for review. Your lifecycle marketer edits and approves instead of building each one from zero.

Segments described in plain English

Say which persona and product mix you want to reach and an agent builds the audience across CRM, warehouse, and behavioral data. AI nodes reason over that full context to set fields and pick the next step, so personalization stops waiting on a perfectly clean database.

When a ticket lands

MOps Intake

Before each send

Campaign QA

Every Friday at 4pm

Weekly Performance Digest

Every 30 minutes

Deliverability Watch

When you ask

Audience Builder

When a new lead arrives

Lead Routing

Daily at 2am

List Hygiene

Every Monday at 9am

Pipeline Reporter

Continuously

Sync Watchdog

When you ask

Account Brief Writer

When a ticket lands

MOps Intake

Before each send

Campaign QA

Every Friday at 4pm

Weekly Performance Digest

Every 30 minutes

Deliverability Watch

When you ask

Audience Builder

When a new lead arrives

Lead Routing

Daily at 2am

List Hygiene

Every Monday at 9am

Pipeline Reporter

Continuously

Sync Watchdog

When you ask

Account Brief Writer

Continuously

Lifecycle Stage Mover

When a lead qualifies

MQL to SDR Handoff

When you draft an email

Subject Line Optimizer

Before each send

Send Time Optimizer

After each webinar

Webinar Follow-Up

Every hour

Intent Signal Watcher

Daily

Churn Risk Notifier

Monthly

Re-engagement Wrangler

When you ask

Localization Agent

Weekly

Nurture Gap Finder

Continuously

Lifecycle Stage Mover

When a lead qualifies

MQL to SDR Handoff

When you draft an email

Subject Line Optimizer

Before each send

Send Time Optimizer

After each webinar

Webinar Follow-Up

Every hour

Intent Signal Watcher

Daily

Churn Risk Notifier

Monthly

Re-engagement Wrangler

When you ask

Localization Agent

Weekly

Nurture Gap Finder

Approval-first · Permission-scoped · Auditable · SOC 2 Type II

The data layer

Product activity joined to the record, without new fields

Conversion connects natively to Snowflake and Salesforce, custom objects included. Product events, account context, and behavioral signals stay as objects and events you can segment and trigger on, instead of hundreds of flattened contact fields.

Salesforce

System of record

Lead.Status updated 2s ago
Account.Industry synced 5s ago
Opportunity.Amount changed 8s ago
Campaign.Members added 12s ago
Contact.Email verified 15s ago
Opportunity.Stage progressed 18s ago
Lead.Status updated 2s ago
Account.Industry synced 5s ago
Opportunity.Amount changed 8s ago
Campaign.Members added 12s ago
Contact.Email verified 15s ago
Opportunity.Stage progressed 18s ago
Conversion

Conversion

Execution layer

0 records synced today avg latency <2s

Bidirectional

Configurable conflict resolution

Campaign sync

Members, statuses, and lead assignment

Custom objects

Standard and custom Salesforce objects

Audit trail

Detailed change history on every sync

Connects natively to your stack

Salesforce Snowflake BigQuery Databricks Redshift PostgreSQL
MAP parity

A full MAP, so you are not stacking a second one

Campaigns, nurtures, forms, scoring, email, and the enterprise Salesforce sync your programs depend on, all on one data model. Bolting a lifecycle tool on top of the MAP means two platforms and two sets of data to reconcile later.

Dynamic Email Studio

Drag-and-drop builder with live CRM and warehouse fields. Hyper-personalize every message with dynamic content blocks.

Query Engine & Segmentation

Trigger workflows from CRM changes, product events, and enrichment data. Build audiences with a powerful query builder.

Campaigns & Folders

Organize and manage campaigns at scale with folders, tagging, and team collaboration.

Real-Time Workflows

Visual workflow builder with branching, delays, and AI-powered actions that trigger in real time.

Forms & Pages

Build branded forms and landing pages that feed directly into your workflows. No need for separate tools.

CRM Sync & Auditing

Enterprise Salesforce sync with bidirectional updates, conflict resolution, and full audit logs.

Reporting

Campaign performance tied to pipeline and revenue by persona, segment, and lifecycle stage.

Liquid Templating

Advanced personalization with Liquid syntax for conditional content, loops, and dynamic blocks.

A/B Testing

Test subject lines, content, send times, and workflows to optimize every touchpoint.

RBAC Controls

Fine-grained role-based access control for teams. Enterprise-grade permissions.

The migration

Moving off Marketo without a six month project

This is the objection we hear most, so we do the work. Marketo stays live while Conversion runs in parallel, and the ask on your team is about one to two hours a week.

Forward-deployed engineers run it

FDEs migrate your workflows, lists, templates, and scoring models, then QA every component before anything goes live.

About 1-2 hours a week from your team

For roughly three weeks. That's the full time commitment while the migration runs in the background.

Parallel run, zero downtime

Nothing is cut over until every workflow has been verified against the Marketo original. No dark period, no lost sends.

A team that stays embedded

Deployment strategists work inside your marketing org through launch and beyond, with structured workshops in the first weeks and as many as your team wants after.

Used by MOps teams replacing Marketo, Pardot, and HubSpot.

See it running on Benchling's data

Book a working session with our team. We'll tailor the demo to your stack and show you exactly how the migration would run.

FAQ

Frequently asked questions

Every migration is led by a dedicated deployment strategist, with forward-deployed engineers moving your programs, smart lists, email templates, and scoring models. The average timeline is about four weeks, Marketo runs in parallel the entire way, and the time commitment on your side is roughly one to two hours a week. Nothing is cut over until it has been verified against the original.

Yes. Conversion connects natively to Snowflake, BigQuery, Databricks, Redshift, and PostgreSQL. Tables and views become usable objects in the platform: available in segments, personalization, and workflow triggers, alongside your Salesforce custom objects. No flattening into contact fields, and marketing ops configures it in the UI.

The recurring operational work: audience building from plain-English requests, pre-send campaign QA, list hygiene, ticket intake and triage, and sync monitoring. Agents also draft campaigns and copy for review. Every agent is permission-scoped, approval-first, and fully auditable, so your team signs off before anything ships.

Conversion is SOC 2 Type II certified and GDPR compliant, with role-based access control, granular per-field sync rules, and full audit logging on every sync event. Agents are permission-scoped and approval-first, so they act only within the access your team grants and every run is recorded.

No. The platform is built for marketing operations teams at enterprise companies, but common tasks like building emails, creating segments, and launching workflows are straightforward. Teams evaluating both consistently tell us Conversion is more capable without being harder to use.

Ready to see it on Benchling's data?

Book a working session and we'll show Conversion triggering lifecycle sends off warehouse product data, agents drafting the persona versions, and the migration plan from Marketo.