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Conversion Okta
Built for the Okta marketing team

Turn Okta's customer base into cross-sell pipeline

The signals that show which customers are ready for the next product already sit in your warehouse, and they never reach a campaign. Conversion is the agentic marketing automation platform that reads Snowflake and Salesforce directly, then puts agents on the segment work your team cannot build by hand.

75%

reduction in MOps time spent on recurring work

10x

faster campaign-to-launch cycle time

4 weeks

average migration, running in parallel with Marketo

SOC 2

Type II certified, with approval-first AI agents

The challenge

The gap between Okta's data and its campaigns

Product usage lands in the warehouse and stops there. Everything downstream, scoring, routing, and the cross-sell motion, runs on the fraction of context the MAP happens to hold.

Usage data only flows one way

Logins, activation, and churn signals land in the warehouse for reporting and never come back. Marketo has no native warehouse integration, so activating any of it means middleware, engineering time, and another contract to manage.

Scale changes how you plan

Past a few million records, high-volume campaigns back up the processing queue and batches get throttled. Teams start planning around the sync instead of around the campaign.

Scoring and routing spread across tools

Scoring stays purely behavioral because the model has nothing else to read from, and a form fill relays through several point tools before a rep sees it. Every hop is another integration to maintain.

Conversion Agents

The cross-sell motion nobody has time to build

Agents draft the campaign for each customer segment, build the audience behind it, and QA the send. Approval-first and permission-scoped, so your specialists review everything and spend their time on the work only they can do.

Signals that start the campaign

When usage crosses a threshold or an account goes quiet, an agent picks the signal up from your warehouse, drafts the play, and routes it for review. The work starts itself instead of waiting for a request.

One campaign, every segment

Agents draft the segment-specific versions inside your guardrails, so a segment worth targeting finally gets copy worth sending. Your team reviews and approves instead of building each version by hand.

When a ticket lands

MOps Intake

Before each send

Campaign QA

Every Friday at 4pm

Weekly Performance Digest

Every 30 minutes

Deliverability Watch

When you ask

Audience Builder

When a new lead arrives

Lead Routing

Daily at 2am

List Hygiene

Every Monday at 9am

Pipeline Reporter

Continuously

Sync Watchdog

When you ask

Account Brief Writer

When a ticket lands

MOps Intake

Before each send

Campaign QA

Every Friday at 4pm

Weekly Performance Digest

Every 30 minutes

Deliverability Watch

When you ask

Audience Builder

When a new lead arrives

Lead Routing

Daily at 2am

List Hygiene

Every Monday at 9am

Pipeline Reporter

Continuously

Sync Watchdog

When you ask

Account Brief Writer

Continuously

Lifecycle Stage Mover

When a lead qualifies

MQL to SDR Handoff

When you draft an email

Subject Line Optimizer

Before each send

Send Time Optimizer

After each webinar

Webinar Follow-Up

Every hour

Intent Signal Watcher

Daily

Churn Risk Notifier

Monthly

Re-engagement Wrangler

When you ask

Localization Agent

Weekly

Nurture Gap Finder

Continuously

Lifecycle Stage Mover

When a lead qualifies

MQL to SDR Handoff

When you draft an email

Subject Line Optimizer

Before each send

Send Time Optimizer

After each webinar

Webinar Follow-Up

Every hour

Intent Signal Watcher

Daily

Churn Risk Notifier

Monthly

Re-engagement Wrangler

When you ask

Localization Agent

Weekly

Nurture Gap Finder

Approval-first · Permission-scoped · Auditable · SOC 2 Type II

The data layer

Product usage joined to the accounts that own it

Connect Snowflake and Salesforce natively, including custom objects and account hierarchies, so logins, activation, and entitlements sit in one context layer. Segment on any of it without flattening it into fields first.

Salesforce

System of record

Lead.Status updated 2s ago
Account.Industry synced 5s ago
Opportunity.Amount changed 8s ago
Campaign.Members added 12s ago
Contact.Email verified 15s ago
Opportunity.Stage progressed 18s ago
Lead.Status updated 2s ago
Account.Industry synced 5s ago
Opportunity.Amount changed 8s ago
Campaign.Members added 12s ago
Contact.Email verified 15s ago
Opportunity.Stage progressed 18s ago
Conversion

Conversion

Execution layer

0 records synced today avg latency <2s

Bidirectional

Configurable conflict resolution

Campaign sync

Members, statuses, and lead assignment

Custom objects

Standard and custom Salesforce objects

Audit trail

Detailed change history on every sync

Connects natively to your stack

Salesforce Snowflake BigQuery Databricks Redshift PostgreSQL
MAP parity

Nothing you run in Marketo today gets left behind

Campaigns, nurtures, scoring, forms, and Salesforce campaign sync all carry over, and Conversion runs in parallel while you set the pace. The reporting ties back to pipeline and revenue.

Dynamic Email Studio

Drag-and-drop builder with live CRM and warehouse fields. Hyper-personalize every message with dynamic content blocks.

Query Engine & Segmentation

Trigger workflows from CRM changes, product events, and enrichment data. Build audiences with a powerful query builder.

Campaigns & Folders

Organize and manage campaigns at scale with folders, tagging, and team collaboration.

Real-Time Workflows

Visual workflow builder with branching, delays, and AI-powered actions that trigger in real time.

Forms & Pages

Build branded forms and landing pages that feed directly into your workflows. No need for separate tools.

CRM Sync & Auditing

Enterprise Salesforce sync with bidirectional updates, conflict resolution, and full audit logs.

Reporting

Campaign performance tied to pipeline and revenue by persona, segment, and lifecycle stage.

Liquid Templating

Advanced personalization with Liquid syntax for conditional content, loops, and dynamic blocks.

A/B Testing

Test subject lines, content, send times, and workflows to optimize every touchpoint.

RBAC Controls

Fine-grained role-based access control for teams. Enterprise-grade permissions.

The migration

A move that happens at your pace

Marketo stays live while Conversion runs in parallel, and nothing is cut over until it has been verified against the original. Our team handles the work; yours keeps shipping.

Forward-deployed engineers run it

FDEs migrate your workflows, lists, templates, and scoring models, then QA every component before anything goes live.

About 1-2 hours a week from your team

For roughly three weeks. That's the full time commitment while the migration runs in the background.

Parallel run, zero downtime

Nothing is cut over until every workflow has been verified against the Marketo original. No dark period, no lost sends.

A team that stays embedded

Deployment strategists work inside your marketing org through launch and beyond, with structured workshops in the first weeks and as many as your team wants after.

Used by MOps teams replacing Marketo, Pardot, and HubSpot.

See it running on Okta's data

Book a working session with our team. We'll tailor the demo to your stack and show you exactly how the migration would run.

FAQ

Frequently asked questions

Every migration is led by a dedicated deployment strategist, with forward-deployed engineers moving your programs, smart lists, email templates, and scoring models. The average timeline is about four weeks, running in parallel with Marketo the whole way, and nothing is cut over until it has been verified against the original.

Yes. Conversion connects natively to Snowflake, BigQuery, Databricks, Redshift, and PostgreSQL. Tables and views become usable objects in the platform: available in segments, personalization, and workflow triggers, alongside your Salesforce custom objects. Marketing ops configures it in the UI, no engineering tickets required.

The recurring operational work: audience building from plain-English requests, pre-send campaign QA, list hygiene, ticket intake and triage, lead routing, and sync monitoring. Every agent is permission-scoped, approval-first, and fully auditable, so your team reviews anything before it ships and stays the one making the calls.

Yes. Conversion is purpose-built for enterprise B2B marketing. It includes role-based access control, enterprise Salesforce sync with full audit logging, SOC 2 Type II compliance, and a data model flexible enough to handle complex account hierarchies, custom objects, and warehouse data. Teams running mature Marketo instances are our primary customers.

No. The platform is built for marketing operations teams at enterprise companies, but common tasks like building emails, creating segments, and launching workflows are straightforward. Teams evaluating both consistently tell us Conversion is more capable without being harder to use.

Ready to see it on Okta's data?

Book a working session and we'll show Conversion activating warehouse usage data for cross-sell, agents drafting the segment work, and how the move from Marketo runs in parallel.